Terms and Conditions

Under Acceptance of Terms

By accessing or using the Waggly Club website (the "Site") and subscribing to our services (the "Services"), you indicate your unconditional acceptance of these Terms and Conditions of Service (the "Terms"). Please read these Terms carefully as they govern your use of Waggly Club. If you do not agree to these Terms, you may not access or use the Site or subscribe to our Services.

Scope of Service

Waggly Club provides a subscription-based service for dog owners to receive monthly deliveries of dog-related toys, treats and accessories. By subscribing to our Services, you agree to comply with these Terms and any additional guidelines or rules posted on the Site.

Website Content

All content on the Waggly Club website, including text, images, graphics, logos, videos, and software, is the property of Waggly Club or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute the content without prior written permission from Waggly Club.

Registration and Subscriptions

To subscribe to Waggly Club, we require you to provide accurate and complete information. You are responsible for updating your billing and delivery information.

Waggly Club
offers subscription plans with different contract periods, including 1
month, 6 months, and 12 months. When you sign up for a subscription,
cancellations during this contractual period are not permitted.

Monthly Delivery

Waggly Club will
deliver a curated selection of dog products to the address provided
during registration. We will make reasonable efforts to ensure timely
delivery; however, delivery times may vary depending on factors beyond
our control. More information about our delivery times can be found


By subscribing to
Waggly Club, you agree to pay the applicable subscription fees as
outlined on the Site. You authorize us to charge your selected payment
method for the recurring subscription fees. All payments are
non-refundable unless otherwise stated

note that Waggly Club reserves the right to adjust the billing date
under certain circumstances. We understand that you may prefer a
specific billing date, and we are pleased to offer you the option to
lock in a date that is most convenient for you. However, in the event
that we need to make changes to the billing date, we will communicate
this to you in writing well in advance to ensure transparency and
clarity regarding any adjustments.

Subscription Renewals

Once your
subscription has expired and you did not cancel your subscription, you
will be transitioned to a month-to-month plan at the same price you
originally signed up for. You have the flexibility to manage your
subscription, including the ability to cancel or modify your renewal
preferences by reaching out to our support team.


You are
responsible for providing accurate and up-to-date payment information.
We will continue to attempt processing your payment using the provided
payment method until it is successfully completed.


We will deliver
the monthly subscription box to the shipping address provided during
registration. You are responsible for ensuring the accuracy of the
shipping address. Waggly Club is not liable for any delays, lost
packages, or delivery errors caused by incorrect address information.

Cancellation Policy

have access to a cooling off period for 10 business days from the time
of purchase. This means that after your purchase, if you don’t think the
service is right for you, you have 10 business days to end your
subscription early without cancellation fees. However, we will ask you
to send back the complete, unused contents of the order for a full
refund. Refunds will be processed once we receive the contents back.

you wish to cancel your ongoing membership after the cooling off
period, you can do so by reaching out to our dedicated customer support
team. Your subscription will remain active until you cancel it. If you
decide to cancel your membership before the end of your existing
subscription period, you will be charged for the remaining duration of
your subscription plan.

reserve the right to terminate your membership, without prior notice,
if we believe your conduct violates these Terms of Service or our
policies, poses harm to our business interests, or if your account
remains inactive.

Promotions and Offers

From time to
time, we may offer promotional deals and discounts. Each promotion will
have specific terms and conditions that accompany it, and you must
adhere to those terms to be eligible for the promotion.
you sign up for a multi-month subscription plan, you may be eligible
for additional benefits, such as a free dog bed, free dog camera, or
other promotional items.

Content Submitted by Users

By submitting any
content, such as reviews, testimonials, or photos, to Waggly Club, you
grant us a non-exclusive, worldwide, royalty-free, perpetual,
irrevocable license to use, reproduce, modify, adapt, publish,
translate, distribute, and display the content in any media.

Prohibited Content

You must not
submit or post any content that is unlawful, harmful, abusive,
offensive, defamatory, or infringing on the rights of others. Waggly
Club reserves the right to remove any prohibited content and terminate
your access to the Site and Services.


Waggly Club is
intended for use by adults aged 18 years and older. If you are under 18,
you may use the Site and subscribe to our Services only with the
involvement of a parent or guardian.

Intellectual Property Rights

Waggly Club
retains all rights, title, and interest in and to its intellectual
property, including trademarks, logos, and service marks. You may not
use any Waggly Club trademarks or logos without our prior written

Copyright Infringement

Waggly Club
respects the intellectual property rights of others. If you believe that
your copyright has been infringed upon, please notify us promptly with
the necessary information to investigate and take appropriate action.


Waggly Club takes
reasonable measures to protect the security and integrity of your
personal information. However, no data transmission over the internet or
storage system can be guaranteed as 100% secure. You acknowledge and
accept the risks associated with transmitting data online.

Limitation of Liability

Waggly Club and
its affiliates, directors, officers, employees, or agents shall not be
liable for any direct, indirect, incidental, consequential, or exemplary
damages arising from your use of the Site or Services.


You agree to
indemnify, defend, and hold harmless Waggly Club and its affiliates,
directors, officers, employees, or agents from any claims, liabilities,
damages, losses, or expenses arising out of your use of the Site or
Services or your violation of these Terms.


jurisdictions do not allow the exclusion of certain warranties or the
limitation or exclusion of liability for incidental or consequential
damages. Accordingly, some of the above limitations and disclaimers may
not apply to you.

Links to Third-Party Websites

The Site may
contain links to third-party websites for your convenience. Waggly Club
does not endorse or control the content of these third-party websites
and is not responsible for their privacy practices or terms of service.


Waggly Club
reserves the right to suspend or terminate your access to the Site or
Services at any time for any reason, including violation of these Terms.


If any provision
of these Terms is found to be invalid or unenforceable, the remaining
provisions shall remain in full force and effect.

Entire Agreement

These Terms
constitute the entire agreement between you and Waggly Club regarding
the use of the Site and Services and supersede any prior agreements or
Please contact us if you have any questions or concerns regarding these Terms and Conditions of Service.

For additional information

If you have any questions about these Terms of Service, please contact info@waggly.com.au